Participant Information

Welcome to Sea Change Health Professionals’ “Participant Information” webpage!
Here, we provide essential resources and support for our NDIS and Aged Care participants and clients. Our dedicated team of clinicians is passionate about delivering person-centered care and assisting individuals in achieving their health and wellness goals. Explore our carefully curated sections below, each offering valuable insights and guidance to empower you on your journey to better health and well-being. Click on any tile to access detailed information and resources tailored to your specific needs. We are here to make a positive difference in your life!

Participant Welcome Pack

At Sea Change Health Professionals, transparency and accountability are of utmost importance. Our Policies section offers a comprehensive collection of our organisational policies, providing participants with insights into our commitment to quality, safety, and ethical practices. From our code of conduct to our client rights and responsibilities, these policies are designed to foster trust and ensure that you receive the highest standard of care.

Easy Read Documents

We believe in inclusivity and accessibility for all. Our English Easy Read Documents section provides simplified versions of important documents, making it easier for participants with varying levels of reading comprehension to understand vital information. These documents are presented in clear and concise language, ensuring that everyone can access and comprehend the details they need to make informed decisions about their care.

Policies

At Sea Change Health Professionals, transparency and accountability are of utmost importance. Our Policies section offers a comprehensive collection of our organisational policies, providing participants with insights into our commitment to quality, safety, and ethical practices. From our code of conduct to our client rights and responsibilities, these policies are designed to foster trust and ensure that you receive the highest standard of care.

Compliments and Complaints

Your feedback matters to us! We value open communication and actively encourage participants to provide compliments or address any concerns they may have. Our Compliments and Complaints section outlines the various channels through which you can share your thoughts, suggestions, or complaints. We are committed to actively listening and continuously improving our services based on your feedback.

Child Safe Environment Policy

The safety and well-being of children are paramount in our practice. Our Child Safe Environment Policy outlines our strict protocols and procedures for creating a nurturing and secure environment for children accessing our services. We are committed to upholding the highest standards of child protection and ensuring that all children feel safe, valued, and respected during their interactions with our clinicians.

Privacy Policy

Protecting your privacy and confidentiality is fundamental to our approach. Our Privacy Policy section outlines our commitment to maintaining the security and confidentiality of your personal information. We adhere to strict privacy standards and comply with all relevant laws and regulations. Your trust is essential to us, and we are dedicated to handling your information with the utmost care and respect.

We Support the NDIS

This page is where you should start if you are interested in becoming part of the NDIS as a participant. It includes the step by step guide of what is required as well as links and phone numbers to access for more assistance.

Find a Disability Advocate

The Disability Advocacy Finder is a tool made available by the Department of Social Services (DSS) for the purpose of listing the contact details and locations of disability advocacy agencies. It is not hosted on the Ask Izzy website.

Ready to get started

Do you have a NDIS or Aged Care referral? Submit your form today and we'll be in touch.